The services that are included are:

• Answer all calls or texts from the clients alarm monitoring company.
• Access the clients computerised key code and identify the clients keys.
• Release the clients key’s from our secure location.
• The office will attend your premises and de-activate the alarm.
• Conduct an external check and search the building.
• Identify the cause of the alarm activation where possible.
• Call the police and allow them access where required.
• Contact the alarm company’s engineers if required.
• Contact and supervise glazing, plumbing or boarding up services if authorised by the client.
• Remain on site until the premises are totally secure.
• Compile a written report and inform the client of the incident by telephone or email the next day or immediately if required.